Northridge Hospital's Case Management staff coordinates the planning of patients' post-hospital care. Case managers coordinate the skills of nurses, social workers, and other members of the health care team to assess patients' physical, emotional, social, and economic situations.
Case managers assess and plan with the patient for care after discharge (rehabilitation, custodial care, hospice, home health care, shelter, and transportation), consult with physicians, and the health care team for a safe discharge. The planning process begins when the patient is admitted.
The case managers are assigned to all clinical units of the hospital, including the emergency department and the admitting department. Patients are continually reviewed throughout their hospitalization to ensure that they are discharged to the appropriate setting at the appropriate time.
A 78-year old retired school teacher who lives alone with his beloved cat became very worried about his pet while hospitalized at Northridge Hospital Medical Center. Read this special story of how social workers touched one life.
The Social Services Department of Northridge Hospital Medical Center provides counseling and support to patients and their families. Services are provided to all clinical areas of the hospital and to the patients in specialized units such as critical care unit, emergency room, trauma center, obstetrics, and our centers of excellence for heart, cancer, and rehabilitation.
The social workers are advocates for the patient and family, providing information about community resources, financial and legal assistance, and make referrals to community social program. They are trained and proficient in crisis intervention and short-term counseling. Social workers collaborate with the health care team to assure a safe discharge for the patient.