Nursing Services at Northridge Hospital Medical Center believes in nursing excellence as evidenced by:
- Dedication to providing safe, compassionate and culturally sensitive care to our patients and their families within a healing environment
- Striving to provide innovative, personalized care incorporating the patient and their family
- Respect for the dignity and privacy of every individual
- Accountability for promoting and implementing the Professional Practice of Nursing.
Nursing is the diagnosis and treatment of human responses to actual or potential health problems. Nursing is further defined as those functions, including basic health care, that help people cope with difficulties in daily living that are associated with their actual or potential health or illness problems or the treatment thereof, and that require a substantial amount of scientific knowledge or technical skill.
- Nursing Excellence through the pursuit of ANCC Magnet Status. RNs empowered to make decisions at the point of care delivery.
- Managers’ role as supportive to the staff. Eliminating barriers and facilitating the patient care process.
- Support services at the point of care delivery, enabling nurses to spend more time on direct patient care activities.
- Interdisciplinary approach to care planning and care delivery through patient-centered care coordination.
- Service excellence through employee selection and training, and system support. Service excellence depends on effective systems, technical skills, and interpersonal skills.
Committed to Quality & Service Excellence
Nursing is committed to quality nursing care and service excellence through the pursuit of ANCC Magnet Status.
Commitment to the Patient
Our nurses are patient advocates who believe each individual is unique. Nursing care is planned and delivered in response to the specific needs of each individual. Our nurses believe that patients are participants in their own care having the right to make care and health-related choices as far as their condition allows.
A patient’s care is delivered via the collaborative efforts of the entire health care team, including the patient and his/her family. Realistic goals are set and patient teaching is emphasized.
Commitment to Quality Nursing Practice
RNs manage the patient condition in accordance with California BRN Scope of Nursing Practice and the American Nurses Association. This model includes the following categories: assessment, nursing diagnosis, planning, implementation, evaluation, teaching, and patient advocacy.
As much as possible, care is decentralized so as to be more continuous and efficient with less “hand-offs”, improving patient outcomes and satisfaction. Nursing care is done either in teams (with LVNs and CNAs/PCAs/NAs) or as total patient care by the RN.
Nurses shape clinical practice through a unit-based and hospital-wide collaborative process and believe that evidence-based practice should actively guide their decisions about care delivered to individuals or groups of patients. In collaboration with the California Nursing Outcomes Coalition (CalNOC), our RNs develop systems to measure those factors that are shown to be good indicators of quality patient care, and to improve their practices based on the outcomes.
Nurses are responsible for maintaining and improving competence (in their own and sometimes other clinical areas) and striving for excellence in nursing practice. They seek out educational opportunities both on campus and off.
Commitment to an Environment Which Supports Patient–Centered Care
Northridge Hospital nurses:
- Strive for continuous improvement of management and support services, which allow nurses to spend more time on direct patient-care activities.
- Are encouraged to make decisions at the point of care. Creativity is encouraged allowing each person to fully utilize his or her capabilities.
- Understand and support the maintenance of environmental systems and equipment that allow for doing things right the first time. These systems and equipment provide for an effective, efficient, safe, and service- oriented environment.
- Believe information and collaboration is essential to care coordination. They work closely with other hospital personnel to best facilitate the patient care processes.