At Northridge Hospital Medical Center we are committed to caring for the health and safety of our patients, visitors, and staff. Because of this pledge, smoking and using any tobacco products is prohibited in all areas of the Hospital, including patient rooms, exterior walkways and parking areas.
If you do use tobacco products, we encourage you to speak with your physician prior to your procedure and/or admission about ordering medication that could help you abstain from tobacco use.
If you choose not to follow the policy or if you decide to leave your room to smoke off campus, please realize that this may result in your physician discharging you from the hospital. This is considered leaving Against Medical Advice (AMA) and you will be discharged following AMA policy.
This policy applies to everyone, including patients, visitors, medical staff members, volunteers, vendors, and employees. We look forward to creating a healthier environment for everyone, and appreciate your cooperation.
Rest is an important part of the patient treatment plan. However, we welcome and encourage visits from your friends and loved ones during your stay. For our patient’s security and safety, visitors must check-in with
security and obtain a visitor badge.
To promote an atmosphere of rest and healing, general hours of visitation are from 9 a.m. to 8 p.m. but can vary depending on the patient's condition and care unit. Visitors are guests of the patient and should use good judgment when determining the length of their visits. Only 2 visitors will be allowed in the room at one time to ensure patient safety.
After general visiting hours, security will screen all families/Care Partners by contacting the nursing unit. Only Other visitors are welcome to remain in the lobby until they are able to visit.
Our families/Care Partners are essential to the patient as they provide support and comfort. They also provide important information during patients’ hospitalization and transition to home. They are provided more freedom to remain with the patient than a visitor.
Children 12 years and younger are generally not permitted in patient care areas, but in some cases, exceptions can be made. Children are not to be left unattended. Please ask your nurse about specific requirements or restrictions.
During an outbreak of a communicable disease, the hospital may need to adjust patient visitation accordingly.
Pediatric Intensive Care Unit (PICU)
General visitation is from 11 a.m. to 8 p.m. Parent/Legal Guardian/Care Partners may visit 24 hours per day. One parent/legal guardian/Care Partner may stay overnight with the child.
Neonatal Intensive Care Unit (NICU)
Visitation is 24 hours per day for parents/Care Partners, except between the hours of 6:30 a.m. and 7:30 a.m. and 6:30 p.m. and 7:30 p.m. to allow for the nursing shift change and the protection of privacy for the infant. Children older than 3 years who are siblings of the newborn may visit.
Labor and Delivery and Post Partum
Family/Care Partners may visit the laboring patient 24 hours per day. They will be the only individuals who will be allowed inside the labor suites. Post Partum patients may also have their Family/Care Partners with them 24 hours/day. General visitors should adhere to visiting hours of 11 a.m. to 8 p.m.
Visitor Guidelines for All Units
- People with colds, sore throats or any contagious disease should avoid visiting.
- Special visiting arrangements may be made for families of surgical patients on the day of surgery and families welcoming a new baby. Please ask the unit nurse for additional information.
- Visitors in semi-private rooms should be considerate of the other patient.
- Visits should be short and quiet. Unnecessary noise should be avoided.
- For the privacy of the patient, visitors may be asked to leave the room during tests, treatments or when the doctor or nurse needs to see the patient.
- Visitors should not use the patient’s restroom. Visitor Restrooms are located throughout the facility.
- Please check at the nurses’ station before entering if the patient’s door is closed, or if a sign is posted.
- Visitors who wish to bring gifts to patients can consider a book, puzzle or something to help them pass the time.
- Please check with nurse before bringing food to the patient.
Although our Public Safety Officers patrol all areas of the hospital campus, Northridge Hospital is not responsible for loss, damage, fire and/or theft to any vehicle parked in a hospital parking lot.
Please do not leave personal belongings inside your vehicle in open view. Also, please observe the “Handicapped Only” signs and park in designated patient/visitor locations only.
We provide healthcare services to a diverse community. For that reason, we offer free interpreter services in more than 140 languages to patients who have difficulty reading or speaking English as well as a free service for deaf and visually impaired patients.
Our blue Cyracom telephones allow us to contact an interpreter in nearly any language any time of day. A telecommunication (TDD) unit for hearing or speech impaired patients is also available. Please ask a hospital staff member for assistance if you require these services.